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"How
should I respond to this report?"
1.
Please don't panic. We
have sent FULL REPORTS to EACH COMPANY and we are already
beginning to receive very
positive responses from them.
R-Zilla have withdrawn the Desert 50 series from sale. Stockists
have been advised to return lamps to the manufacturer. Individual
purchasers of R-Zilla Desert 50 lamps should be able to
return the lamps to the store where they bought them, and
receive a refund. Big Apple Herpetological have likewise
withdrawn their Mystic Series fluorescent lamps from sale.
It is extremely unlikely that anyone had any idea why these
lamps were causing problems until now; these companies would
not have sold these products knowing them to be hazardous.
Each company now knows our findings and has seen the case
reports. In our letters to each company, we have requested
that they repeat all our tests and confirm all our findings
for themselves.... and we are publishing freely any responses
they wish to make, here
on the website. Please read their action statements. WE
BELIEVE EACH COMPANY WILL NOW ADDRESS THIS PROBLEM
and they need time to do so.
It
is also likely that other companies selling reptile lamps
will see these reports and, if they have not done so already,
consider their own reptile UVB products in the light of
this research.
2.
If
your own reptiles have developed photo-kerato-conjunctivitis,
and you have reason to believe that this was due to your
use of any UV lamp currently sold for reptiles, you
may wish to write a case history. If so, we suggest that
you send one copy to us, and one to the contact address
for the company who manufactured your lamp. (This can usually
be found on the company's website.) Please include your
name and address in your report, although we will keep this
completely confidential. We also
suggest you inform your veterinary surgeon, and the store
where you purchased the lamp. We believe that
this is important, as it will help prevent further cases.
Many veterinary surgeons will not have seen a reptile with
photo-kerato-conjunctivitis before, and will be interested
to hear of the report. Pet stores may also be glad to know
about it. We have already been told that some stores have
withdrawn the "problem" lamps from sale once they
learned of the situation.
3.
There are many reptile keepers who may not be
aware of the risks associated with these lamps at close
range. If you are a regular
contributor to a newsgroup or forum specialising in
reptiles, it would be helpful if you could post a simple,
calm message explaining the situation. (Please don't start
a "scare", it will not help!)
You
are welcome to give a link to us - http://www.uvguide.co.uk
- but please do NOT copy and
paste anything from the report. This could easily
be misleading, taken out of context. It's also unfair on
the people who have kindly offered their distressing pictures
of much-loved pets. These belong only in this report. We
are working on a shortened version of the report which you
will be able to print out - it should be available soon.
We
have not tested every lamp of every brand in the world -
nor can we hope to, nor should we have to! We
are not in the pet reptile lighting industry! We hope our
findings are helpful, however. We are endeavouring to test
new lamps from major companies but we still have a number
of new products awaiting testing. If you buy a new lamp,
read all the accompanying data carefully. Always follow
the manufacturers' instructions and double check your distances,
temperatures at the basking spot, and provision of shade.
And above all... observe your reptile and his response to
the lamp.
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